Anonymized · Protected by NDA
Hernando County Roofing Contractor
How we built a storm-ready marketing system for a family-owned Hernando County roofer ahead of hurricane season. Client identity protected.
Google reviews
489
4.9 star average
Pre-storm runway
16 wk
full build-out
Storm activation
Hours
not days
Call tracking
Full
per campaign
Context
A family-owned roofing contractor operating in Hernando County for over a decade. Strong reputation with direct customers, weak digital presence against larger regional competitors. Came to Reimagine months before the start of hurricane season with an urgent mandate: build a storm-ready marketing system from scratch before the first named storm of the year, without burning the operational trust they had already built with loyal customers.
The Challenge
Where they were
when we started.
The existing website was years old, slow on mobile, missing schema markup, and had no dedicated pages for insurance claims or My Safe Florida Home. The Google Business Profile was claimed but underutilized: incomplete service categories, a stale photo feed, and a review volume that did not match the quality of the actual work happening in the field. A Florida roofer with a decade of real jobs behind the truck should not be invisible on Google.
NAP data was inconsistent across directories, including a wrong phone number still live on several third-party platforms. There was no paid acquisition in place, no retargeting pixels, and no call tracking, which meant every marketing decision was being made on intuition rather than data. The existing social presence had gone dormant, and there were no lead form campaigns running at all.
Most urgently, hurricane season was a short runway away. Without a ready-to-deploy storm campaign, the client would miss the single biggest revenue window of the year for Florida roofers, and they would enter the season still carrying every foundational issue that had been quietly costing them leads all year.
Our Approach
What we built,
and in what order.
We split the work into three tracks running in parallel. Track 1 was foundation: NAP cleanup across every directory we could audit, a full Google Business Profile category and service list overhaul, schema markup on every existing page, review acquisition automation via SMS for every completed job, and Google Q&A seeding with anchor questions homeowners actually ask about storm damage and insurance claims.
Track 2 was content: new service pages for storm damage inspection, insurance claim assistance, My Safe Florida Home certification, and re-roof versus repair decision making. Each page had local references to Hernando County, FAQ schema, and internal links to related service and city pages. The goal was to stop sending paid traffic to a thin home page and start sending it to pages built for the specific search intent behind the click.
Track 3 was paid and storm-ready: a Meta Ads account rebuilt with Pixel and Conversions API, a Google Ads campaign structure for emergency repair and re-roof keywords, and a storm campaign template pre-built in Meta Ads Manager, paused, ready to geo-target affected counties within hours of a named storm entering the Gulf of Mexico. The point of pre-building was to remove the activation delay that costs most Florida roofers the first 72 hours of every storm.
Timeline
How it unfolded.
Week 0
Kickoff and full audit delivered
Week 1-3
NAP cleanup + GBP rebuild + schema markup live
Week 4-5
New service pages published
Week 6-8
Review automation live, first reviews posting
Week 9-12
Google Ads campaigns live with call tracking
Week 13-14
Meta storm campaign pre-built and paused
Week 15
First named storm, campaign activated in hours
Week 16-20
Peak storm season, expanded crew capacity
The Result
What actually
happened next.
Within the first weeks of the engagement, the foundation work started producing visible GBP movement: new photo uploads, fresh category signals, Google Q&A seeded with homeowner-ready answers, and a review velocity that started climbing the moment the SMS automation went live. The profile stopped looking like a decade-old business that had stopped caring and started looking like the active, credentialed contractor it actually was.
When the first named storm of the season entered the Gulf, the pre-built campaign was activated in hours, not days. Every page the ads were pointing at had already been live long enough to accumulate ranking signals and trust, which compounded the paid traffic instead of burning it on a landing page that was not ready.
For the full storm season, the client booked a volume of insurance claim work that exceeded prior seasons, with marketing attribution finally visible through the call tracking and conversion pipeline that had been installed during the foundation phase. For the first time, the owner could look at the spend by channel and know exactly what each dollar was returning.
Today the contractor holds 489 Google reviews at a 4.9 star average, making it one of the highest-volume review bases in its county and one of the most credible local brands in its category. That review engine is the direct compounded result of the foundation work done in the first 16 weeks and the discipline of never letting a completed job close without a review request going out.
Key Insight
“The hardest part of storm season marketing is not the campaign itself. It is having every foundational piece ready before the storm so you can activate in hours, not weeks. Contractors who wait for the storm to start planning have already lost the season.”
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